Business pickup questions

Businesses, schools and other public or private organizations can request a pickup for retired electronics. We serve IT teams, office managers, facilities teams, small businesses and data centers handling equipment refreshes, office cleanouts or ongoing IT asset disposition (ITAD).

We collect computers, laptops, servers, network and telecom equipment, AV equipment, lab and medical equipment, hard drives and software, circuit boards and scrap metal, cable boxes, routers, POS systems, phones, tablets, monitors, printers, projectors and gaming equipment. Almost anything with a cord or battery is accepted; some items carry service fees. Include your equipment list so we can confirm costs. Explore electronics recycling services.

Our service area includes Katy, Cinco Ranch, Fulshear, Sugar Land and West Houston. For other Greater Houston locations, submit your ZIP code and we will confirm coverage. See pickup service areas.

The pickup fee is typically waived for 12 or more computers or servers. Monitors, printers, phones and some other items do not count toward that minimum. For smaller collections, we may be able to combine pickups in the area. We confirm eligibility and all costs before scheduling. Waiving the pickup fee does not remove item service fees.

Small service fees apply to battery packs, small printers, flat monitors, flat-screen TVs, tube TVs and CRTs, plastic bundles, copy machines and large printers, and sorting or breakdown. Send your equipment list for confirmation of any costs before scheduling.

Complete the Request a business pickup with your equipment and location. We confirm logistics and any fees before scheduling. Gather equipment in an accessible place, such as a back door or loading dock; our team handles loading. Read the full pickup preparation guide.

Storage media is wiped or physically destroyed using industry-standard methods through certified R2 downstream partners. Devices are inventoried and tracked through our system. Learn about data destruction and chain of custody.

Yes. Request a Certificate of Destruction when requesting pickup for your compliance and audit records. Certificates support documentation for requirements such as HIPAA and SOC 2; tell us what records your organization needs when requesting pickup.

Yes. One-time cleanouts and recurring business pickups are available. Long-term customers can ask about a flat-fee subscription for ongoing IT equipment disposal. We confirm scheduling and pricing with you.

Residential drop-off is not available yet. Katy is developing the on-site customer service infrastructure for drop-offs. The current service is business electronics pickup by appointment.